GDPR & Privacy Statement

Last updated: 11 August 2026

We respect your privacy and are committed to protecting your personal information.

When you contact us or use our services, we may collect personal information such as your name, address, telephone number, email address, and details relating to your bicycle or the services you have requested.

We use this information only where necessary to:

• Respond to enquiries and provide our services.

• Arrange appointments and communicate with you about your booking.

• Provide quotations, invoices and receipts.

• Process payments and maintain accurate business records.

• Meet our legal and accounting obligations.

• Improve our services and customer experience.

We will only collect information that is reasonably necessary for these purposes and will not sell or rent your personal information to third parties.

Your information may be shared with trusted service providers where necessary to operate the business, such as payment providers, accounting services or IT providers. Where this occurs, we take reasonable steps to ensure your information is handled securely and appropriately.

We will keep your personal information only for as long as reasonably necessary for the purposes for which it was collected, including any period required to comply with legal, tax or accounting obligations.

You have rights under UK data protection law, including, where applicable, the right to:

• Request access to the personal information we hold about you.

• Ask us to correct inaccurate or incomplete information.

• Request deletion of your personal information where there is no legitimate reason for us to retain it.

• Object to certain uses of your information.

• Request restriction of processing in certain circumstances.

• Withdraw consent where processing is based on your consent.

If you have any questions about how we use your personal information, or would like to exercise your data protection rights, please contact us.

Saffron Spokesman
Howerd Fordham
Email: fordhamhowerd@gmail.com